Mildura Rural City Council has appointed CollectAU Pty Ltd ABN 84 627 737 642, as the debt collection agency responsible for following up overdue rates and sundry accounts.
CollectAU is an Australian debt collection agency, based in Melbourne. You can contact CollectAU via the website www.collectau.com, by post PO Box 7030, Melbourne VIC 3004 or phone: 03 7004 8200
CollectAU will contact you if your overdue account has been referred by Mildura Rural City Council and will engage in respectful and genuine conversations to assist you with resolving your outstanding account. If you are contacted by CollectAU you will receive an account number and be provided with a unique Username and Password which you can use to log in to the CollectAU Customer portal on the CollectAU website When you log into the customer portal you will be able to review your accounts details, contact your CollectAU account manager, make a payment or propose a payment arrangement. You will also be able to send any queries and questions you might have directly to CollectAU us via the customer portal or via firstname.lastname@example.org