Report a missed bin collection

You can report your missed bin collection for the following types of bins: 

Garbage bin (red lid) Recycle bin (yellow lid) Organics bin (green lid)

Please report your missed bin unless any of the below apply:

  • Bin is too heavy, the hydraulic arm on the trucks cannot lift more weight than 75kg
  • Bin is overfilled and/or contaminated
  • Bin is obstructed by a car, pole or another object
  • Bin is placed in the bowl of a court

Note: Bins in a court should be placed in the straight area, or neck of the court

When to report a missed collection?

Report your missed bin the day after your scheduled collection day. Check my bin dates  

Report missed bin now