Pay your rates

Full upfront payment deadline

Monday 17 February 2025

Quarterly instalment payment deadlines

1st instalment: Monday 30 September 2024
2nd instalment: Monday 2 December 2024
3rd instalment: Friday 28 February 2025
4th instalment: Monday 2 June 2025

To qualify for the quarterly instalment payment program your first instalment must be paid in full and is due on Monday 30 September 2024. Any payments made after this date will be treated as a part payment of the full upfront amount, which is due Monday 17 February 2025.

The preferred methods of payment are listed below.


Contact your bank or financial institution to make this payment from your cheque, savings or credit card account

  • Reference BPAY Biller Code: 93922

  • Your BPAY Reference: (located on Payment Slip at bottom of rate notice)


Step 1.Before you start you will need

  • Your reference number
  • The amount you want to pay
  • Your credit card details
  • Billpay Biller code: 0041


Step 2. Pay online

Australia Post billpay



Step 1.Call 13 18 16 to pay your bills 24 hours a day, 7 days a week

We accept payment by MasterCard or Visa.

Step 2.Quote Billpay Biller code: 0041



Direct Debit

By Direct Debit

Choose from a range of direct debit options. To register please complete and submit a Direct Debit Request Form.





Payment of arrears must be made immediately unless an agreed payment arrangement is in place.  As penalty interest accrues daily, please contact Council for an updated arrears amount when making payments. You cannot participate in the instalment program unless all arrears are paid in full prior to your first instalment payment.

If you do not pay your rates on time you will be charged interest. Refer to the back of your Rate and Valuation Notice for more information.

Mildura Rural City Council has appointed CollectAU Pty Ltd ABN 84 627 737 642, as the debt collection agency responsible for following up overdue rates and sundry accounts.

CollectAU is an Australian debt collection agency, based in Melbourne. You can contact CollectAU via the website, by post PO Box 7030, Melbourne VIC 3004 or phone: 03 7004 8200

CollectAU will contact you if your overdue account has been referred by Mildura Rural City Council and will engage in respectful and genuine conversations to assist you with resolving your outstanding account. If you are contacted by CollectAU you will receive an account number and be provided with a unique Username and Password which you can use to log in to the CollectAU Customer portal on the CollectAU website When you log into the customer portal you will be able to review your accounts details, contact your CollectAU account manager, make a payment or propose a payment arrangement. You will also be able to send any queries and questions you might have directly to CollectAU us via the customer portal or via