Community Safety

Mildura Rural City Council is committed to fostering community safety by creating environments where people feel secure and supported. We do this through a combination of policy development, service delivery, and collaboration with stakeholders such as law enforcement, health services, and community organisations. Key responsibilities include maintaining public spaces, supporting crime prevention strategies, undertaking emergency management activities as required, and promoting social inclusion to reduce risk factors associated with harm. We aim to build resilient communities where safety is a shared responsibility.

Get Reporting

Become the 'eyes and ears' of your community. It is important to always report:

An emergency by ringing 000 if:

someone is seriously injured or needs urgent medical help
your life or property is being threatened or in danger
you have just witnessed a serious accident or crime.

Report non-urgent crimes and issues to Victoria Police on 131 444
Alternatively, Crime Stoppers Victoria on 1800 333 000

Emergency Contacts

Service	Phone	Website
Police	000	police.vic.gov.au
Police Assistance (non urgent)	131 444	police.vic.gov.au
Ambulance	000	ambulance.vic.gov.au
Fire Brigade	000	cfa.vic.gov.au
Council Emergency After Hours Number	03 5018 8100	mildura.vic.gov.au
Crime Stoppers	1800 333 000	crimestoppersvic.com.au
Victoria State Emergency Services (SES)	132 500	ses.vic.gov.au
Lower Murray Water	1800 808 830	lmw.vic.gov.au
Powercor	132 412	powercor.com.au
Bushfire Information Line	1800 226 226	cfa.vic.gov.au/vicemergency-hotline
Mental Health Support - beyondblue	1300 224 636	beyondblue.org.au
Headspace - Support for those aged 12 to 25	1800 650 890	headspace.org
Kids Helpline - Support for people aged five to 25	1800 551 800	kidshelpline.com.au
Panda - Pregnancy support for anxiety/depression	1300 726 306	panda.org.au
Directline - Alcohol and drug counselling referral	1800 888 236	directline.org.au
Mensline - Specialist family & relationship, parenting, family violence, suicide prevention and emotional wellbeing	1300 789 978	mensline.org.au
1800 Respect - Counselling and support for people impacted by abuse, sexual assault, domestic and family violence	1800 737 732	1800respect.org.au
The Orange Door – Help for people experiencing or using family violence	1800 290 943	orangedoor.vic.gov.au
QLIFE - LGBTIQA+ peer support and referral	1800 184 527	qlife.org.au
Mildura Base Public Hospital Mental Health Triage	03 5022 3500 or 1300 366 375	mbph.org.au/mental-health
Homelessness and housing crisis (VIC)	1800 825 955	services.dffh.vic.gov.au/getting-help

Local priorities

Council and partners have identified the following areas as being of particular importance in our community:

Preventing and mitigating family violence
Reducing and mitigating homelessness
Promoting community safety
Promoting child safety
Addressing racism and discrimination

Community safety involves the whole community taking action and involves Council, key stakeholders and the broader municipality to respond to issues of community safety.

Council is committed to:

Working to ensure everyone feels safe to be in their community.
Continuing to work with partner agencies to prevent and mitigate crime.

Promoting Community Safety

Community safety matters because it helps everyone feel comfortable and confident in their surroundings. When people feel safe, they’re more likely to connect with others, take part in local activities, and enjoy the places they live, work, and play. Safety isn’t just about preventing harm—it’s about creating a welcoming environment where trust and respect can grow. A safe community encourages people to look out for one another, build strong relationships, and work together to make life better for everyone. When we all feel secure, we can focus on living well and thriving as a community. When we take small steps—like reporting concerns, participating in safety initiatives, and respecting each other—we make a big difference.

Mildura Rural City Council aims to focus on:

Safe Places – Maintaining our city to reduce crime and enhance public safety and perceptions of safety.
Safe People – To improve social inclusion and community participation to create strong safe and resilient communities.
Safe Facts – To increase community knowledge through education and information to help reduce the opportunity for crime and injury.

Know Your Neighbours

Knowing your neighbours is one of the best ways to improve safety and connection within your community. Knowing each other means we look out for each other. When an emergency strikes, it's our neighbours who’ll be first to respond, well before emergency services can get to us.

Smart Habits

At home: Always lock doors, windows and your car. Avoid leaving spare keys outside. When going away use timers for lights, ask neighbours to collect mail and check on your property. Don’t overshare online eg expensive purchases or travel plans.

Out and about: Be aware of your surroundings. Keep your valuables secure. Use safe transport options. Let trusted people know of your plans.

Digital safety: Use strong passwords. Use two factor authentication. Be familiar with phishing scams. Update security software regularly.

To better understand community safety and issues relating to crime in your area, visit; https://www.crimestatistics.vic.gov.au/

No unauthorised filming or photography

Our customers and employees have the right to privacy. Help us create a safe space for everyone. Please do not photograph, film or record customers, visitors or employees without their express consent.

Your rights and responsibilities, Victorian Surveillance Device Act 1999. Privacy and Data Protection Act 2014.