Our Multicultural Community


Mildura Rural City Council is a vibrant multicultural community with 79 different nationalities officially recognised. Council has a range of services to support residents born overseas and who speak languages other than English, including new citizens, asylum seekers and refugees.

Culturally and Linguistically Diverse (CALD) storyboards

We have developed a number of great tools to help everyone in our community to interact with Council and understand how Council works and how our community functions. 

CALD COM storyboards help explain sometimes complex issues clearly using pictures and illustration in simple English language. The storyboards were developed by Moreland City Council and adapted by our Council with simple modification on the original storyboards to suit the needs of our community.To find out more view our current storyboards below under the Related Information heading.

Additional storyboards in relation to hazards and emergencies are available on the Community Preparedness page of this website.

Refugee Welcome Zone

Mildura Rural City Council was declared a Refugee Welcome Zone in 2002. This declaration is a public commitment in spirit to:

  • Welcoming refugees in to our community,
  • Upholding the human rights of refugees,
  • Demonstrating compassion for refugees, and
  • Enhancing cultural and religious diversity in our community.

Find out more about what it means to be a Refugee Welcome Zone here.

Racism. It stops with me campaign

We are proud signatories to the Racism. It stops with me campaign.  

Research from 2011 shows that one in seven Australians say they have experienced discrimination because of their colour or background.

The 'Racism. It Stops With Me’ campaign is an initiative of the National Anti-Racism Strategy launched by the Australian Government in August 2012.  We have committed to prevent racism by pledging to support this campaign. 

Objectives of the National Anti-Racism Strategy are to:

  • create awareness of racism and how it affects individuals and the broader community
  • identify, promote and build on positive programs to prevent and reduce racism, and
  • empower communities and individuals to take action to prevent and reduce racism and to seek help when it occurs.

For information about the campaign and how to get involved, visit Racism - It Stops with Me or follow the campaign on Twitter @ItStopsWithMe.


Are you thinking about becoming an Australian Citizen? Council conducts Citizenship ceremonies on behalf of the Australian Government bi-monthly, to give new residents the opportunity to celebrate their decision to become an Australia citizen.

You can find out more and download application forms here.

Language Services

If you need help when speaking to Council, please call the Translating and Interpreting Service (TIS National) on 131 450 and ask them to telephone Mildura Rural City Council on (03) 5018 8100.

You can also request an interpreter when you visit Council Service Centres in person. Council is open 8am to 5pm Monday to Friday

Information on other language than English:

Council has been initiating the publishing of information on languages other than English, or in plain English language for CALD communities.