Contact Council

Call us, submit a request online, visit one of our Customer Service Centres or send us an email using the options below.


Is this matter urgent? If so call Council directly on 03 5018 8100.

Submit a request online and report issues to Council at any time day or night using our handy online form.

Make a request

Alternatively, for non-urgent enquiries you can send us an email at, use the online request form above or connect with us on social media.

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Watch our YouTube channel

In person

Opening hours

Our Service Centres are open to the public from 8am to 5pm Monday to Friday (except Public Holidays).
At Ouyen, customers will still require appointments for VicRoads services. 

Density limits apply, with visitors required to wear a face mask if unable to social distance, and utilise the hand sanitiser available.

Service Centre locations

Madden Avenue Service Centre 
108 Madden Avenue, Mildura

Deakin Avenue Service Centre
76 Deakin Avenue, Mildura

Ouyen Service Centre 
79 Oke Street, Ouyen 

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Give us a call and speak with our friendly Customer Service team between the following hours:

Monday to Friday
8am - 5pm
Phone: 03 5018 8100

Ouyen Customer Service Centre
Phone: 035018 8600

Urgent calls outside of business hours will be directed to our Out of Hours Customer Service Team.


You can contact us by mail. Send it to:

Mildura Rural City Council
PO Box 105
Mildura VIC 3502


Ensure your voice is heard

Residents who are deaf or have hearing or speech impairments can contact Council using the National Relay Service.
There are four types of NRS calls:

  1. Type and Read – for callers who cannot speak or hear
  2. Speak and Read – for callers who can speak but not hear
  3. Type and Listen – for callers who can hear but not speak
  4. Speak and Listen – for callers who are difficult to understand on the phone.  

TTY/voice calls phone 133 677 and ask to be put through to Council on 03 5018 8100

Speak and Listen calls phone 1300 555 727 and ask to be put through to Council on 03 5018 8100 

Please call the Translating and Interpreting Service (TIS National) on 131 450 and ask them to telephone Mildura Rural City Council on (03) 5018 8100.
You can also request an interpreter when you visit Council Service Centres in person. 


Αν θέλετε να μάθετε περισσότερα σχετικά με τις πληροφορίες που περιέχονται σ’ αυτό το έγγραφο, σας παρακαλούμε να καλέσετε την Υπηρεσία Μετάφρασης και Διερμηνείας (TIS National) στο 131 450 και ζητήστε τους να τηλεφωνήσουν τον Περιφερειακό Δήμο της Mildura στο (03) 5018 8100. 
Μπορείτε επίσης να ζητήσετε για διερμηνέα όταν επισκέπτεστε τα Κέντρα Εξυπηρέτησης του Δήμου αυτοπροσώπως.
Τα γραφεία του Δήμου είναι ανοικτά από 8πμ έως 5μμ Δευτέρα έως Παρασκευή.


Per maggiori informazioni sul contenuto di questo documento chiamate il Servizio di traduzione e interpretariato (TIS National) al 131 450 e chiedete il collegamento con il comune di Mildura al numero (03) 5018 8100.
Potete anche richiedere l’interprete quando vi recate di persona agli uffici del comune Gli uffici del comune sono aperti dalle ore 8 alle 17, dal lunedì al venerdì. 


Ni waba wipfuza kumenya izindi nkuru ku bijanye n’uru rwandiko turagusavye uterefone Igisata kijejwe gusobanura (TIS National) kuri 131450 kandi uzobasabe guterefona Mildura Rural City Council kuri (03) 5018 8100 Urashobora kandi gusaba umusobanuzi mu gihe ugendeye Council Service Centres wewe nyene.
Council yugurura 8am (isaha zibiri z’agatondo) gushika 5pm (isaha cumi n’imwe z’umuhingamo) Kuwambere gushika Kuwagatanu.


Bu belgenin içeriğiyle ilgili daha fazla bilgi edinmek isterseniz lütfen Çeviri ve Tercümanlık Hizmetini (Translating and Interpreting Service – TIS ) 131 450 nolu telefondan arayarak Mildura Kırsal Şehir Belediyesini (03) 5018 8100’dan aramalarını isteyiniz.
Belediye Hizmet Merkezlerine şahsen gittiğiniz taktirde de bir tercüman talep edebilirsiniz. 
Belediyemiz hafta arası sabah 8 ile akşam 5 arası açıktır.


چنانچه می خواهید درباره معلومات این سند بیشتر بدانید، لطفا با سرویس ترجمه و ترجمه شفاهی ملی (TIS National) به شماره تلفون 131 450 در تماس شوید و از آنها بخواهید از طریق شماره (03) 5018 8100 با شورای شهر روستایی میلدورا (Mildura Rural City Council) تماس بگیرند.
شما همچنان می توانید زمانی که شخصا از مراکز خدماتی شورا (Council Service Centres) بازدید می کنید، درخواست مترجم شفاهی نمایید.
شورا در روزهای دوشنبه الی جمعه از ساعت 8 صبح الی 5 بعد از ظهر باز است.


Being a community legend has never been easier

Spotted an issue in the community like graffiti, illegal parking, dumped rubbish, trip hazards or damaged Council-owned property?

Time to get Snapping! Snap Send Solve is a free smartphone app that simplifies the reporting of community issues straight to us. We’ve made reporting quick and easy which means when you see an issue while you’re out, you can let us know with only a few taps. Become a community legend and download Snap Send Solve today.

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