Report a missed bin collection
You can report your missed bin collection for the following types of bins:
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| Garbage bin (red lid) |
Recycle bin (yellow lid) |
Organics bin (green lid) |
Please report your missed bin unless any of the below apply:
- Bin is too heavy, the hydraulic arm on the trucks cannot lift more weight than 75kg
- Bin is overfilled and/or contaminated
- Bin is obstructed by a car, pole or another object
- Bin is placed in the bowl of a court
Note: Bins in a court should be placed in the straight area, or neck of the court
When to report a missed collection?
Report your missed bin the day after your scheduled collection day. Check my bin dates
Report missed bin now