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Use this form to let us know about delays in providing a service, a decision we have made, one of our policies or strategies, quality of an action we have taken or conduct of council staff. Please do not use this form to request general services from Council. These should be reported by calling 03 5018 8100, email or in person at a Customer Service Centre.


Mildura Rural City Council collects Personal Information for municipal purposes as specified in the Local Government Act 1989 & Local Government Act 2020.The information collected in this form is used only for the purposes specified (primary purpose) and is not passed on to third parties. Council may disclose this information but only if authorised or required by law. Should you need to change or access your personal details, or you require further information regarding Council’s Privacy Policy please contact Council’s Privacy Officer.