Help for you

A range of resources and services to support you during the COVID-19 pandemic and beyond. 

Mental Health and Wellbeing

Over the last year an increasing number of people are reporting feeling worried, fearful, anxious or uncertain. These feelings are often normal responses to stressful situations such as the COVID-19 pandemic and usually get better over time.

But sometimes negative feelings can get a bit too much or go on for longer than they should, so it’s good to be aware of mental health signs and symptoms for yourself and those close to you.  The factsheet we’ve created has more information on these signs and symptoms and where to get help from local mental health services and other online services that are available to you.

Mental-Health-Factsheet.pdf(PDF, 252KB)

Department of Health and Human Services has tips and advice for looking after your mental health during the COVID-19 pandemic.

Beyond Blue offers practical advice and resources plus short term counselling and referrals by phone and webchat.
Phone 1300 22 46 36

Lifeline offers tips, resources and advice, as well as crisis and suicide support.
Phone 13 11 14

Headspace offers support and resources for 12-25 year olds plus online and telephone services.
Phone 1800 650 890

Headspace Mildura - for 12-25 year olds.  Drop in or call to make an appointment.
2/125 Pine Avenue, Mildura
Phone 03 5021 2400

Kids Help Line offers support and resources for children, teens, young adults plus parents and carers.
1800 55 1800

InTouch Multicultural Centre against Family Violence offers free, confidential help for migrant and refugee women who are experiencing family violence.
Phone 1800 755 988Monday to Friday, 9am to 5pm
If you are in a crisis, you can call, Safe Steps on 1800 015 188 (24 hours)

1800RESPECT Confidential information, counselling and support service for people impacted by sexual assault, domestic or family violence and abuse.
Phone 1800 737 732

Mensline Australia Telephone and online counselling service for men with emotional health and relationship concerns.
Phone 1300 789 978

Yarning SafeNStrong Confidential Phone Counselling Service for Aboriginal and Torress Strait Islander Peoples. Operates 24/7, and is an initiative of the Victorian Aboriginal Health Service.
Phone 1800 959 563

Partners in Wellbeing telephone helpline 1300 375 330 (Monday to Friday 9am–10pm, Saturday to Sunday 9am–5pm):
If you're worried about your business, Partners in Wellbeing helpline provides one-to-one wellbeing support and free access to financial counsellors.

Head to HelpIn times like these, it’s OK to be a bit uncertain. Maybe a little stressed, anxious or sad. But what if these feelings get too much or go on for a while? The sooner you HeadtoHelp, the better you’ll feel. 
Phone 1800 595 212 and find the best mental health support for you.

Talk It Out - Free phone and online counselling 24/7 to anyone 15 years and older.
Phone 1300 022 946

Sunraysia Community Health Services- Mental health issues, including anxiety, depression, grief and loss and life changes – emotions, self-esteem, communication, addiction and relapse, Trauma, torture and abuse, including for refugees and new arrivals, parenting, pain and a GP service.
137 Thirteenth Street (cnr Deakin Ave), Mildura
Phone 03 5022 5444

NSW Health- Far West Mental Health Drug and Alcohol Service provides a range of services and programs for people living in Wentworth, and surrounding areas (Dareton, Buronga, Gol Gol, Euston) – from a hub based in Broken Hill.
Dareton Primary Health Centre
42-44 Tapio Street, Dareton NSW
Phone 03 5021 7200

Robinvale District Health Services - Counselling and social work services.  The Mental Health Drop-in Clinic is a free, confidential service offered to the whole of our community. No appointments are necessary
Health and Wellbeing Centre
128-132 Latje Road, Robinvale
Phone 03 5051 8160

Mallee District Aboriginal Services- Social and emotional wellbeing hub: referrals to psychological counselling, including children and young people, couples and family groups who are experiencing depression, anxiety, stress, drug and alcohol issues, or wanting to improve their overall emotional wellbeing.
120 Madden Avenue, Mildura
Phone 03 5018 4100
77 Perrin Street, Robinvale
Phone 03 4013 2000

Coomealla Health Aboriginal Corp- Social emotional wellbeing support, suicide prevention education and support (Kumpa Kiira Suicide Prevention Project).
51 Sturt Place, Dareton NSW
Phone 03 5027 4824

Murray Valley Aboriginal Co-operative- Offers a range of primary care services to the Aboriginal and Torres Strait Islander community of Robinvale, including general practice, social and emotional wellbeing, drug and alcohol counselling.
87 Latje Road, Robinvale
Phone 03 5026 3353

Standby Murray- Ongoing support for individuals, families, groups, workplaces or communities bereaved or impacted by suicide.
Phone 0439 173 310

PANDA - Supports women, men and families across Australia affected by anxiety and depression during pregnancy and in the first year of parenthood.
Phone 1300 726 306

Directline- Alcohol and drug counselling and referral.
Phone 1800 888 236

QLIFE - LGBTIQA+ peer support and referral.
Phone 1800 184 527







Mental Health Information and Training

Mental Health First Aid Training - Free Places Available

Mental Health First Aid (MHFA) courses teach participants how to assist people who are developing a mental health problem, experiencing a worsening of an existing mental health problem or in a mental health crisis, until appropriate professional help is received or the crisis resolves.

The courses are based on guidelines developed through the expert consensus of people with lived experience of mental health problems and professionals.

Council are running five FREE Mental Health First Aid Training opportunities to community across towns in our Municipality.

Standard Mental Health First Aid Training

The 12-hour Standard Mental Health First Aid course is for any interested adult.

You will learn how to assist an adult who may be experiencing a mental health problem or mental health crisis until appropriate professional help is received or the crisis resolves, using a practical, evidence-based action plan.

Ouyen 8 and 15 June

To register

Mildura 14 and 21 August

To register

Mildura 6 and 11 November

To register

Youth Mental Health First Aid Training

The 14-hour Youth Mental Health First Aid Course is for adults who work, live or care for adolescents, such as school staff, parents, sports coaches, community group leaders and youth workers. You will learn how to assist an adolescent who may be experiencing a mental health problem or mental health crisis until appropriate professional help is received or the crisis resolves, using a practical, evidence based action plan.

Mildura 5 and 19 June

To register

Mildura 4 and 11 September

To register


Online Information and Training Resources

Psychological First Aid Training

Psychological First Aid is a crisis support training program that equips participants with the skills to be able to provide support to people immediately following a disaster or critical event until more appropriate professional help is available.

This link takes you to 4 short videos with COVID specific Psychological First Aid Training information.

Skills for Psychological Recovery

This link takes you to a series of videos that introduce the basics of Skills for Psychological Recovery (SPR). SPR is a set of 6 strategies that can help children, adolescents, adults, caregivers and first responders cope with or recover from disasters or traumatic events like hurricanes, earthquakes, wars and accidents. These skills may also be helpful during and following a pandemic like COVID-19.

PHN Suicide Prevention Training

Question. Persuade. Refer. (QPR) training is designed to provide everyday people with three simple steps to help save a life from suicide.

Key components of this training include the warning signs of suicide, how to ask the suicide question, common myths and misconceptions about suicide, and how to persuade someone to stay alive. The content can bring up strong emotions and be confronting.

For more information and to register visit  


Healthy Headspace

Pitched at 12-18 year olds the training shares information and teaches skills that are designed to help improve your general mental health and wellbeing. Each session will cover a different topic including sleeping, relaxation and mindfulness, mood management, confidence building, keeping your cool, and confident communication. They are run as online webinars each school term.

To register contact headspace Mildura on 5021 2400 or email

COVID-19 Parent and Carer Webinar

Information presented will:

  • Strengthen your understanding of mental health and mental health literacy.
  • Build skills and strategies to support the mental health and wellbeing of your young person, including their transition to work and study.
  • Build awareness of local, state and national supports available to young people.
  • Showcase local headspace centre community resources.
  • The webinar includes a presentation on mental health followed by a panel discussion with guest speakers.

The next webinar will be run on 7th June.

To register visit

Community Relief Service

Assisting locals in need to access meals, food, medicines and other support services.

More information
Community Relief Service
Phone: (03) 5018 8588


Financial support

Rate payment options
Help for Mildura Rural City Council ratepayers experiencing financial hardship.

Council permit, fee and rate waivers
We've waived a range of charges to provide direct assistance for local households, businesses, sporting and community organisations.

Rural Financial Counselling Service
Free, confidential financial counselling for small businesses and primary producers.

National Debt Helpline
Free, independent and confidential financial advice.

Information and services to help you if you’re affected by coronavirus (COVID-19)

Good Shepherd - COVID Hardship Support Hotline and No Interest Loans
Good Shepherd, Australia’s oldest not-for-profit supporting women and families, has expanded its No Interest Loans program to offer Household Relief Loans Without Interest for people impacted by the COVID-19 pandemic. Phone: 1300 121 130

Energy Assistance Program

The Brotherhood of St. Laurence, Uniting, and the Australian Energy Foundation have launched a FREE service – the Energy Assistance Program – designed to help eligible Victorians save on their electricity and gas bills. This service is independent of energy companies and supported by the Victorian Government. The program can assist you with energy issues, including switching you to a cheaper energy offer. Phone: 1800 830 029


COVID-19 health information

Victorian Department of Health of Health Human Services
State Government information and advice about coronavirus (COVID-19) - symptoms, travel and what to do to reduce the risk of infection.

Australian Government Department of Health
Federal government information and reports on case numbers

Information for Aboriginal communities
State Government Department of Health and Human Services information for Aboriginal people.

Family Violence Support
Advice about family violence and sources of help.

People with a Disability and their Carers
Medical advice, further support, and tips for keeping healthy for carers.

Dementia Australia
Advice for people caring for someone with dementia at home

Ideas and resources to help people cope with stress
Advice and resources for supporting mental health.


Play, Health and Learning at Home
About play, learning, safety and health for infants, toddlers, pre-schoolers and school-aged children, as well as services for parents.

Fun activities
For parents and children at home.

Learning from Home for Children
Learning resources for children during school closures.

Community Languages
Advice about learning from home, in community languages.

International Students
Information and support for international students.

Positive Parenting Telephone Service
A free service for parents, grandparents and carers of children aged two to 12 years, which focuses on developing positive relationships.
Phone: 1800 880 660