Novel coronavirus (COVID-19)

Published on 24 March 2020

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The situation is changing rapidly and Mildura Rural City Council is continuing to monitor it. We encourage everyone in our community to stay up-to-date with reliable information about COVID-19 which you find at www.dhhs.vic.gov.au/Coronavirus 

Changes to our services and programs

To protect the health and safety of our community, Mildura Rural City Council is taking measures to reduce the risk of spread of COVID-19. Non-essential and face-to-face services, programs and events are being cancelled, postponed or modified. Current changes are outlined below:

Council Service Centres

Our Mildura and Ouyen Service Centres will be closed from Tuesday 24 March 2020 until further notice. Council is continuing to operate and we will provide customer service over the phone and online.

You can contact us during business hours (8am - 5pm, Monday to Friday):

Make a Request Online
Phone: (03) 5018 8100
Email: mrcc@mildura.vic.gov.au
After Hours Emergencies: 1800 241 540
Postal Address: PO Box 105, Mildura VIC 3502

 

Council Meetings

Everyone’s health and safety is our number one priority.

While meetings remain open to the public, we encourage you to view them online rather than attending in person. Meetings will be broadcast on the Mildura Rural City Council Facebook page.

If it’s essential you attend in person, please follow the strict social distancing protocols we have in place:

  • Do not attend if you are unwell
  • Wash your hands thoroughly before entering
  • Use the hand sanitiser provided
  • Cover coughs and sneezes with a tissue or your elbow
  • Allow at least 1.5m between yourself and others at all times

Rubbish & Recycling Bin Collections

All bin collections are currently continuing as normal.

Mildura Landfill & Transfer Station

The Mildura Landfill & Transfer Station remains open and accessible to the public.

Please note we will only accept payment by Eftpos or accounts. Cash payments will not be accepted at the weigh bridge.

You can view landfill operating hours here

Libraries

All library branches and the mobile library are closed until further notice 

Staff remain contactable by:

Mildura Arts Centre

Mildura Arts Centre (including Galleries, Theatre, Rio Vista Historic House and Cafe Bar) is closed until further notice

Staff remain contactable by:

 

Mildura Visitor Information & Booking Centre

Mildura Visitor Information and Booking Centre is closed until further notice.

Staff remain contactable for enquiries and to assist with accommodation and tour bookings by:

 

 

Mildura Waves Aquatic & Leisure Centre

Mildura Waves Aquatic & Leisure Centre is closed from 12noon Monday 23 March until further notice.

Visit www.milduraaquaticfacilities.com.au for more details.

 

 

Mildura Water Play Park

The Water Play Park on Hugh King Drive, Mildura will not operate from Tuesday 24 March until further notice.

Immunisations

All community immunisation clinics have been ceased until further notice 

All immunisations will be given at booked office appointments indefinitely. Please call us on (03) 5018 8100 to make your appointment.

It is very important that immunisations continue to be up to date and are not postponed or missed. Routine vaccination is the safest, most effective way to protect babies and children from illness. Keep your child’s vaccinations up to date to minimise the chance they’ll need medical attention while the health system is dealing with COVID-19.

Maternal & Child Health

All MCH face-to-face appointments have been ceased. Electronic and phone consultations will be used instead.
We will contact families with appointments scheduled to make an alternate arrangements.

Where face-to-face appointments are required they will be kept to less than 15 minutes.

Face-to-face group sessions including the New Parents Group have been ceased until further notice.

Staff remain contactable by:

 
The 24-hour MCH Line is always available on 13 22 29

 

Aged & Disability Services - Home Care

These essential services will continue

There will be increased flexibility in how existing and new customers can access services so that essential services can be put in place quickly to support individuals health and well-being and keep people safe at home.

We will prioritise essential service delivery including personal care and services for our most socially isolated and vulnerable community members.

Staff remain contactable by:

  • Phone (03) 5018 8234

Aged & Disability Services - Group Activities

 All group activities have been ceased until further notice.

 Staff remain contactable by:

  • Phone (03) 5018 8234

Youth Services April School Holiday Program

The April School Holiday Program has been cancelled.

 

Cemeteries

To protect the health and safety of our community, The Mildura Cemetery Trust is taking measures to reduce the risk of spread of COVID-19.  As such, the Murray Pines Cemetery Support Centre is currently closed to the public. 

We will still be providing the same service, but our administration staff will be working off-site and are contactable at 5018 8260 or cemeterytrust@mildura.vic.gov.au during their usual business hours (9:00am – 3:30pm, Monday – Friday, with lunch from 12:30pm – 1:00pm). 

Our grounds staff continue to work on-site, and for maintenance issues are contactable on 0419 397 901.

Regarding funerals, we are adhering to the State Government restrictions which limit attendees to a maximum of 10.  We will continue this practice until the restrictions are varied or lifted. 

We thank our community for respecting the current practices and remaining vigilant with social distancing at our cemeteries.

Please check here regularly for future changes and updates. 

If you suspect you have coronavirus

Call the dedicated hotline on 1800 675 398.

Get the latest information

Victorian Department of Health and Human Services 
Better Health Channel

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