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Governance

As a local government authority, Council is required to comply with legal requirements, codes and charters. A number of policies and controls are in place to ensure Council operates effectively and manages community resources and assets responsibly.

Customer Complaints

The process for making a formal complaint to Council.

Charter of Human Rights

We are committed to ensuring compliance with human rights legislation and principles.

Freedom of Information

How to make a Freedom of Information request to Council.

Information Available to the Public

Information available for the public to view, free of charge, at Council Service Centres.

Public Interest Disclosures

A Public Interest Disclosure is a complaint of improper conduct by a public officer or body.

Personal Interests Returns

The Local Government Act 2020 requires Specified Persons of Mildura Rural City Council to complete Personal Interests Returns and a summary of these is required to be published on Council's website.

Conflicts of Interest

Councillors and Council staff hold positions of public trust and should work to serve the interests of the community. They are required to disclose conflicts of interest that arise in the course of their duties.

Flood Support and Recovery